Van Haren Publishing It Service Management With Fitsm Version 3 - Best Practice - Anselm Rohrer

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   Van Haren Publishing It Service Management With Fitsm Version 3 - Best Practice - Anselm Rohrer

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In this book, the authors draw upon their extensive experiences in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is bas