Van Haren Publishing Xla® Pocketbook - Marco Gianotten

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   Van Haren Publishing Xla® Pocketbook - Marco Gianotten

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Xperience Level Agreement (XLA)® is the framework and commitment to apply XM in tech- driven organizations and ecosystems. The three technology management philosophies that influenced our way of working are Lean, ITIL, and Agile. XLA is the missing p