Van Haren Publishing Implementing ISO/IEC 20000 Certification: The Roadmap - eBook David Clifford (9401801347)

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   Van Haren Publishing Implementing ISO/IEC 20000 Certification: The Roadmap - David Clifford - ebook

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Het eBook Implementing ISO/IEC 20000 Certification: The Roadmap (9401801347) geschreven door David Clifford bestel je op bruna.nl! A quick and accessible guide to a universally adopted standard. This standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation